When temperatures begin to lower in the fall, it’s time to get ready for winter. Every winter season, homeowners in mountain communities are at risk of the damage and expense caused by frozen pipes. However, just a few precaution significantly reduce your risk (and may even help with your winter heating efficiency)!
Home Weatherization Tips
REMEMBER, all water that passes through the meter is the homeowner's responsibility even water lost due to frozen/broken pipes.
If your going to be away from your mountain home for more than a day or two in the winter, the water should be turned off. Homes usually have a shut-off valve where the water line comes into the house from the street. All homes have a District shut off at the meter.
However, the best scenario is to have a Customer Shut-Off Valve on the customer's property, just outside the District's meter box. Before vacation your home, turn off your water at the District meter shut off valve or the Customer Shut Off Valve.
Please remember that only authorized District Personnel may turn the water meter off and/or on. To have the meter valve shut off, please call the District at (909) 336-7100.
A Customer Shut-Off Valve installed near the meter offers the best protection. If you have one, it is not necessary to have the meter valve shut off as well.
Once your water is turned off, open and drain ALL household and irrigation lines. Any trapped water can freeze causing pipes to expand and break. Keep in mind that maintaining low heat in your home does not necessarily ensure that your pipes will not freeze.
This is especially true if you are not a full-time resident. If you have any questions about winterizing or a Customer Shut-Off Valve, please contact our Customer Service Staff at (909) 336-7100